👊Quick start

Installation of the app

Here, you’ll find instructions to download and install the MEDomics platform for your specific operating system.

Please contact us if you face any issues during the installation.

Windows

MEDomics installation guide on Windows

The platform was tested on Windows 10 and 11.

Access the download page here.

Ubuntu

MEDomics installation guide on Ubuntu

The platform was tested on Ubuntu 22.04 and 24.04.

Access the download page here.

MacOS

A video tutorial for the MEDomics installation on macOS is in the making. In the meantime, please follow the instructions below.

The platform was tested on Tahoe (26.0) with M3 and M4 chips.

Follow these steps to install MEDomics on your macOS system. You'll need to download both the .pkg and .dmg installation files.

Prerequisites

• macOS 10.15 (Catalina) or later

• Administrator privileges on your Mac

• Sufficient disk space (minimum 5 GB recommended)

Installation Steps

All the installation files can be downloaded from here.

1. Install Python Environment and MongoDB

1. Download the .pkg installer from the official MEDomics website

2. Locate the downloaded file in your Downloads folder

3. Double-click the .pkg file to start the installation

4. Follow the installation wizard:

   • Click Continue for each step

   • Click Agree to accept the license terms

   • Click Install when prompted

5. Enter your Mac password when prompted for administrator approval

6. Click "Allow" if macOS displays a security prompt

7. Wait for the installation to complete (this may take several minutes)

8. Click Close once the installation is successful.

2. Install the MEDomics Application

1. Download the .dmg file (if not already downloaded)

2. Double-click the .dmg file

3. Drag the MEDomics icon to your Applications folder when prompted

4. Wait for the copy process to complete

3. Launch MEDomics

1. Open your Applications folder

2. Double-click the MEDomics icon to launch the application

3. If prompted about an unidentified developer:

   • Go to System Preferences → Security & Privacy

   • Click "Open Anyway" next to the MEDomics warning

Troubleshooting

Issue	Solution
"Cannot verify developer"	Go to System Preferences → Security & Privacy and click "Open Anyway"
Installation hangs	Restart your Mac and try again
Python environment pr MongoDB not found	Reinstall the .pkg file

Need Help? Contact us.

The MEDomics platform is now installed on your system!

If you delete the app, you must also delete the .medomics folder located in your user's folder, in order to remove the MEDomics Python environment.